Digital Services Act (DSA) Guidelines

This page sets out information relevant to the European Union’s (EU) Digital Services Act (DSA), a set of regulations designed to prevent illegal and harmful activities online.

The DSA applies to Conwayimages users in the EU.

EU Users:

For DSA-related inquiries, reach out to our designated point of contact at admin@conwayimages.com

Reporting Illegal Content:

Users, trusted flaggers, and the public can report content that may be illegal in the EU via Conwayimages reporting. Reports can be submitted via admin@conwayimages.com

Appeals and Dispute Resolution for EU Users:

• Appeals: Disagree with a moderation decision (including where you have reported content as violating EU law)? You have 180 days to appeal by emailing admin@conwayimages.com
• Dispute Resolution: You may challenge moderation decisions (including if you disagree with the outcome of an appeal) through out-of-court settlement or a competent court. Under the DSA, each EU Member State must certify out-of-court settlement bodies to handle eligible disputes. The European Commission will maintain a website listing the available settlement bodies as they become certified. No out-of-court settlement bodies have been certified at this time. We will update this site as information becomes available. Decisions by out-of-court dispute settlement bodies are not binding on you or on Conwayimages

Authorities:

For member states’ authorities, the European Commission, and the European Board for Digital Services, contact us at admin@conwayimages.com for DSA-related inquiries and orders submitted in accordance with articles 9(2) and 10(2) of the DSA.

Please ensure all requests are made in English.

Information on EU Users:

As mandated by Article 24(2) of the DSA, information on our EU user base is available